Shipping policy

Serevalo™ Shipping Policy
Processing & Shipping Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, standard shipping typically takes 7–14 business days depending on your location and local carrier services.

Please note that delivery estimates are not guaranteed and may vary during peak seasons or holidays.

International Shipping

Customs processing times may occasionally cause additional delivery delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow 24–48 hours for tracking updates to become available after shipment.

Delayed or Lost Packages

While we work hard to ensure timely delivery, occasional delays may occur due to circumstances outside our control, including:

Customs inspections
Weather disruptions
Carrier delays
High seasonal demand

If your order has not arrived within 21 business days after shipment, please contact our support team and we will gladly assist you.

Incorrect Address & Undeliverable Packages

Please double-check your shipping address before placing your order.

Serevalo™ is not responsible for packages shipped to incorrectly entered addresses provided during checkout.

If an order is returned to us due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

If you have any questions regarding your shipment or delivery, please contact our support team:

📧 JasonCarter3619@gmail.com